Posted by
karenacollins on
Jan 24, 2017; 10:10am
URL: http://astroimagej.170.s1.nabble.com/Bug-in-the-surface-plot-facility-tp591p599.html
Thanks for sending the fits file. Unfortunately, I haven't been able to
reproduce the problem. Would you please try a couple of things on your
end to give me more information? If so, please do the following:
1) Reset preferences to the default settings:
- Go to your user account home directory and then to the .astroimageJ
directory and rename AIJ_Prefs.txt to something like AIJ_Prefs.txt.temp.
For me the file path is C:\Users\Karen\.astroimagej\AIJ_Prefs.txt. The
.astroimagej directory may be hidden by default, so if you are
navigating using file explorer, you may need to enable "show hidden
files/directories" in File Explorer.
- Restart AIJ and test for the problem again. Let me know if it now
works. If it does, something is corrupt in your preferences file, so you
will need to keep the default settings and set everything back up like
you want it over time. If it still does not work, change the preferences
file name back to AIJ_Prefs.txt and continue to step (2).
2) Reinstall AstroImageJ from the AIJ website (
http://www.astro.louisville.edu/software/astroimagej/installation_packages/
):
- First, delete your old AstroImageJ directory and sub-directories entirely.
- Download the zip installation file from the AIJ website listed above.
I highly recommend using the version packaged with java7_x64
(AstroImageJ_v3.2.0_20160201_windows_java7_x64.zip) assuming you are
running a 64-bit OS.
- Unzip it to a location that has read/write access (e.g. the documents
directory works great). You can also install it in the usual \Program
Files directory, but windows 10 defaults to all folders there being
write protected (security, security). If you know how to change the read
and write protection you can still install there, but windows does not
make it easy.
- Start AIJ and set your memory allocation the way you want it (usually
about 75% of total installed system memory works fine - AIJ doesn't use
all of that memory unless it needs it).
- Quit AIJ and restart. Test the 3D plotting. Let know know if it works
now or not. If it does work, continue to the next step.
- Update AIJ to the daily build and make sure it completes without an error.
- Restart AIJ. Test the 3D plotting. Let know know if it still works now
or not.
Thanks, I'll figure out what to do next if it still doesn't work.
Karen